JOB TITLE
IT Manager
TEAM/LOCATION
IT Department/Virtual
REPORTS TO
Director of Operations
JOB DESCRIPTION OVERVIEW
Your role will be to help our missionaries and mobilizers leverage technology for effective and efficient ministry. Your role will include administrating our various IT systems including G-Suite, file storage, and CRM software. You will also walk alongside our users and facilitate their relationship with the technology through helpdesk support. You will have the opportunity to lead our company by creating new, innovative technology solutions to our ministry obstacles.
REQUIREMENTS
CRITICAL QUALITIES:
Mature Christian faith and agreement with Cafe 1040’s statement of faith
A passionate follower of Jesus Christ with a proven devotion to the habits necessary to maintain a daily relationship with him
Reflect personal and public integrity in line with Biblical principles
Highly organized with a natural attention to detail
Analytical mind that can comprehensively plan and quickly discern technological problems
High-level drive for execution and perseverance
Self-starter and independent learner
Servant’s heart to shepherd our people’s use of technology
SKILLS AND EXPERIENCE
Adapt in all Apple desktop and iOS devices
CRM and/or database administration experience preferred
Knowledgeable about various systems for internet security including VPN’s, networks, and MFA/2FA systems
Ability to meet deadlines and perform under pressure
Strong interpersonal skills for supporting staff with troubleshooting
Strong written and verbal communications skills especially related to technological policy and manual writing
Strong time management skills
Proficient at prioritizing projects
Ability to coordinate effort across multiple teams
Quick-learning and self-teaching
Patient and adaptable disposition to changing circumstances
Strong multi-tasking and problem-solving ability
SPECIFIC JOB DUTIES, TASKS, AND RESPONSIBILITIES
Administrate IT systems including G-Suite, CRM software, and file storage systems
Troubleshoot technology issues for staff members
Create new IT systems and capabilities to further the mission of Cafe 1040
Purchase and setup new equipment for users
Train staff members on an ongoing and as needed basis
Maintain accurate documentation of IT processes, inventory, and accounts
Stay well-informed of IT security issues relevant to our company and industry as a whole
Support and uphold the policies, values, and statement of faith of Cafe 1040
Maintain sustainable funding levels for role through Cafe 1040 support-raising model
Actively take advantage of opportunities to mobilize those people in the scope of your influence toward involvement and investment in the mission and vision of Cafe 1040
This is a support-based position. Nothing in this job description restricts Cafe 1040’s right to assign or reassign duties and responsibilities to this job at any time. Responsibilities occasionally may require an adjusted work schedule, and evening/weekend hours in order to meet deadlines.
